Privacy Policy - Handaegift

Introduction

At Handaegift, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at handaegift.world or use our services related to handmade gift creation.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described here, please do not use our website or services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you visit our website.

Information You Provide

When you interact with our website, you may provide us with:

Contact Information: Name, email address, phone number, and mailing address when you contact us, request a consultation, or place an order.
Account Information: If you create an account, we collect your username, password, and profile information.
Payment Information: Credit card numbers, billing addresses, and other payment details are processed through secure third-party payment processors. We do not store complete payment card information on our servers.
Communication Data: Messages, inquiries, feedback, and any other information you send to us through forms, email, or other communication methods.
Project Information: Details about your crafting projects, preferences, and consultation requests.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity:

Device Information: IP address, browser type and version, operating system, device type, and unique device identifiers.
Usage Information: Pages visited, time spent on pages, links clicked, search queries, and navigation patterns.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage data. For more details, please see our Cookies Policy.
Location Data: General geographic location based on your IP address (city and country level, not precise location).

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To process your orders, fulfill your requests, provide consultations, and deliver crafting kits and materials.
Communication: To respond to your inquiries, send order confirmations, provide customer support, and communicate about your projects.
Website Improvement: To analyze website usage, understand user preferences, improve our content and services, and enhance user experience.
Marketing: With your consent, to send promotional emails, newsletters, and information about new products, crafting tips, and special offers. You can opt out at any time.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforce our Terms of Use.
Security: To detect, prevent, and address fraud, security breaches, and other potentially illegal or harmful activities.
Business Operations: To manage our business, conduct analytics, perform market research, and make business decisions.

How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email delivery, website hosting, and analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with your explicit consent or at your direction.
Aggregated Data: We may share aggregated, anonymized data that does not identify you personally for research, analytics, or marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols
Secure server infrastructure and access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
Staff training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Correction: You can request correction of inaccurate or incomplete information.
Deletion: You can request deletion of your personal information, subject to legal and operational requirements.
Objection: You can object to certain processing of your information, such as marketing communications.
Portability: You can request a copy of your information in a structured, machine-readable format.
Withdraw Consent: Where processing is based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website and services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete that information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure that your information receives adequate protection in accordance with this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Third-Party Links

Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: help@handaegift.world
Phone: +1 201-330-7720
Address: Bloomingdale's, 59th Street and 1000 3rd Avenue, E 60th St, Main Floor, New York, NY 10022, United States

We will make every effort to address your concerns and respond to your requests promptly.